End User Licence Agreement
Last updated: 5 November 2026
Version: 2.0
1. Licensor and Scope
BOXXED is licensed to you by Mrs Samantha Allonby trading as Boxed Events, located at 128 Midland Road, Royston, Barnsley S71 4QT, United Kingdom. This End User Licence Agreement governs your installation of, access to and use of the mobile or desktop app and app-based features. Use of ordering, delivery, collection, account, support and website services is also governed by our Terms and Conditions and related policies.
2. NibbleKit Technology
BOXXED is powered by NibbleKit technology provided by Paul Hepple trading as DarkByte Creations. NibbleKit provides software, hosting integrations, authentication support, database, storage, messaging, payment and administrative tools. Unless NibbleKit or DarkByte is expressly identified to you as the seller, food business, payment recipient or fulfilment provider for a particular transaction, those technology services do not make NibbleKit or DarkByte the seller of our products or the operator of our food business.
Nothing in this EULA transfers ownership of NibbleKit platform technology, source code, infrastructure, designs, databases, tooling or provider integrations.
3. Licence Grant
Subject to this EULA, we grant you a personal, limited, revocable, non-exclusive, non-transferable licence to install and use the app on devices you own or control, solely for lawful use of the Services and in accordance with these terms, app-store rules and applicable law.
For Apple devices, the licence is limited to Apple-branded products you own or control, subject to the Apple Media Services Usage Rules. Associated accounts may use the app where those rules allow Family Sharing or volume purchasing. This licence applies to updates unless the update comes with separate terms.
4. Restrictions
You must not copy, modify, rent, lease, sell, sublicense, distribute, reverse engineer, decompile, bypass security, interfere with operation, extract source code, scrape data, overload systems or use the app for unlawful or abusive purposes, except to the extent a restriction cannot lawfully be enforced.
5. Updates and Availability
We may provide updates, fixes, compatibility changes or feature changes. Some updates may be required for security or continued operation. We do not guarantee that the app will be available on every device, operating system version, network, app store or territory.
6. Orders and Merchant Products
This EULA governs the app licence. It does not by itself form the contract for food, drink or other products. Product orders are governed by checkout information, order confirmation, our Terms and Conditions and any lawful seller terms made available before purchase.
7. Privacy and Data
Use of the app involves personal data as described in our Privacy Policy. Cookies, local storage, notification tokens and similar technologies are described in our Cookies and Similar Technologies Policy.
8. Suspension and Termination
We may suspend or terminate your app access where you materially breach this EULA, the Terms and Conditions or Acceptable Use Policy, where required by law, where security risks arise, or where the app or service is discontinued. Termination does not affect rights or obligations that accrued before termination.
You can stop using the licence by uninstalling the app. Uninstalling does not close your account or cancel an order. If access is restricted, contact us for help with outstanding orders, a review of the restriction or account deletion.
9. App Store Terms
This agreement is between you and Mrs Samantha Allonby trading as Boxed Events. Apple and Google are not parties to it. We are responsible for the app and its content, maintenance and support, applicable warranties, and claims about product liability, legal compliance, consumer rights or privacy. We are also responsible for investigating, defending and resolving third-party claims that the app or its use infringes intellectual property rights. App stores have no duty to maintain or support the app.
If an Apple App Store download fails to meet an applicable warranty, you can notify Apple and Apple will refund any purchase price paid for the app itself. To the extent the law allows, Apple has no other warranty obligation; we remain responsible for any applicable warranty and related claims. A refund for the app itself is separate from a refund for a food order. Your statutory rights remain in place.
When using the app, comply with applicable store and other third-party terms, such as your mobile network terms. For an Apple download, you confirm you are not in a country subject to a US government embargo or designated by the US government as supporting terrorism, and are not on a US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it after you accept it.
Read our Terms and Conditions for liability, applicable law and where you may bring a claim. If part of this agreement cannot be enforced, the other provisions continue to apply where possible.
10. Contact
Questions about this End User Licence Agreement can be sent to:
Mrs Samantha Allonby trading as Boxed Events
128 Midland Road
Royston
Barnsley S71 4QT
United Kingdom
support@boxxedfood.com
07895 986351
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